Riviera recognises excellence

Riviera says its awards night was all about recognising marine industry excellence and it was "the enthusiastic, proactive and exceptional customer service from R Marine South Australia that earned them the esteemed Overall Dealership of the Year award for 2012".

The annual Riviera Dealer Awards have been running consistently for the past 18 years. Pete Devery from R Marine Sydney was awarded the Salesman of the Year award, Highest Selling Dealer of the Year went to R Marine Sydney and the award for Service Excellence went to Steve Domigan from R Marine New Zealand.

R Marine South Australia received the coveted Overall Dealership of the Year, which came as a welcome surprise to dealer principal Paul Harrop.

He said it was a great achievement for such a young dealership.

"I commend the team for their efforts over the past 20 months and without the leadership and guidance of long-time and experienced Riviera boat owner Ross Almond, I don’t think we would be as successful as we are today," Mr Harrop said.

"We feel extremely proud to have won this highly regarded award and to be recognised for our efforts because for the team at R Marine South Australia, what we do is a lifestyle not a job."

Riviera’s dealer relationship manager Peter Welch said the annual Australia/New Zealand Dealer of the Year awards recognised excellence, outstanding achievement and dedication to Riviera’s loyal owners and brand.

"Dealers are judged on their ability both to service Riviera customer needs and boats, conduct client events and professional representation of the brand, overall boat sales both of new and pre-owned Rivieras, co-operation with the factory’s business guidelines, ethics and communication with dealer support services, dealership presentation and customer satisfaction," Mr Welch said.

For more information, go to http://www.riviera.com.au/