Good things come in threes for the team at R Marine South Australia, which not only won three esteemed awards at 20th annual Australia and New Zealand Dealer Awards but also took out the coveted Overall Dealership of the Year title for the third consecutive year.
Held at a special ceremony at Cockle Bay in Sydney on the eve of the Sydney International Boat Show, the awards were bestowed upon the SA dealership in recognition of their exceptional customer service, innovative owner experience events and dedication to the Riviera and Belize brands.
R Marine South Australia did exceptionally well this year winning the coveted Overall Dealership of the Year award, the Sales Excellence by a Dealership award (which they won jointly with R Marine Sydney), and dealer principal Paul Harrop won the Sales Excellence by an Individual award.
R Marine South Australia’s focus has been on giving our Riviera owners, and potential clients, a high standard of service and an ongoing great experience well beyond the initial boat purchase.
"It is a great work environment at our Holdfast Shores office in Glenelg, South Australia, and I believe our team’s enthusiasm flows on to our amazing owners who have been incredibly supportive over the years and love their Riviera boats," Harrop said.??
"What really stood out from R Marine South Australia was their relentless passion and commitment to the Riviera lifestyle – they live and breathe boating and this is evident in their strong relationships with their Riviera owners," explained Welsh.
For the first time in the award’s 20-year history, Riviera recognised two dealerships for Sales Excellence: R Marine South Australia and R Marine Sydney, which currently has three of the new 6000 Sport Yachts on order.
The Service Excellence by a Dealership award was presented to one of Riviera’s newest dealers: R Marine Mandurah, located about 72 kilometres south of Perth, which over the past 18 months established a reputation for high quality service within their local boating community. There are more than 600 Rivieras in Western Australia.